Contacts

Faculty Quality Coordinators

Faculty of Economics and Administration

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Faculty of Sports Studies

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Faculty of Science

Quality Office

Agenda for the creation, development and evaluation of degree programmes:

Profile

Quality Manager at Masaryk University with extensive experience in the higher education sector. Over the course of her career, she has played a key role in the development and implementation of the University’s quality assurance and evaluation processes. She previously led and shaped the work of both the Strategy Office and, subsequently, the Quality Office. Holding degrees in sociology and law, she brings a broad perspective to quality assurance, encompassing its institutional, strategic, and regulatory dimensions. Her professional interests focus on the functioning of the internal quality assurance and evaluation system and on the interconnections between its various tools and processes. Her current work centres on the evaluation of degree programme quality, reaccreditation processes, and the continuous enhancement of student feedback mechanisms, particularly the Course Evaluation Survey. She believes that a well-designed quality assurance system should serve primarily as a tool for understanding, improvement, and support of high-quality education, rather than merely as a mechanism of control.

Profile

Quality Manager at Masaryk University, Pavlína is committed to ensuring that the approval and evaluation of degree programmes work not only on paper but also in practice. She provides methodological support to faculties, listens to their needs, helps refine processes, and advocates for and coordinates the development of related tools and workflows within IS MU. She actively seeks inspiration from international practice and brings new perspectives to improving both institutional processes and the academic environment, whether in relation to student-centred approaches, inter-institutional collaboration, or simply finding more effective and efficient ways of working. She is a graduate of the doctoral degree programme in English Literatures, where her dissertation explored representations of ageing in contemporary Canadian literature. Her interdisciplinary research background has equipped her with a systematic approach to complex problems, strong communication skills, and a willingness to explore innovative solutions. From the corporate sector, she has brought a focus on efficiency, problem-solving, and the ability to maintain perspective in demanding situations. She believes that quality is fundamentally about collaboration, a broader perspective, and a willingness to ask whether things could be done just a little better.

Profile

Karolína působí jako tajemnice Rady pro vnitřní hodnocení a v menší míře se věnuje procesům sledování a ohodnocování kvality výuky. Je absolventkou doktorského studijního programu Literatury v angličtině, kde se její výzkum zaměřoval na současné životopisné psaní utlačovaných autorstev. Díky doktorskému studiu získala zkušenosti z českého i zahraničního akademického prostředí, interkulturní komunikační dovednosti a schopnost analyzovat a vytvářet texty. Za formativní zkušenost však považuje možnost vyučovat a vést závěrečné práce, v čemž čerpala jak z absolvování kurzu o inkluzivní výuce, tak především z rozsáhlých zkušeností s výukou dospělých v soukromém sektoru. Kromě lektorských pozic pracovala také jako manažerka jazykové školy, kde se mimo komunikace s klientkami a klienty, propagace a organizace kurzů věnovala také rozvoji týmu lektorujících.

Teaching Quality Agenda:

Profile

Educational Innovation Specialist at Masaryk University’s Quality Office. Kuba is dedicated to the enhancement of teaching quality and the support of teachers at Masaryk University. He studied teacher education at the Faculty of Education and religious studies at the Faculty of Arts, Masaryk University. As a university teacher in the fields of cultural anthropology, religious studies, and Japanese studies, he developed his pedagogical expertise and a strong ability to communicate complex topics in a clear and accessible manner. He has also gained valuable experience through study and research stays abroad, as well as field research in Japan and India, which provided him with broader perspectives on education and a deeper understanding of diverse cultures and societies. His research focused on religion in contemporary societies, including its relationship to education. Since 2022, he has worked as an Educational Innovation Specialist at the Quality Office, where he contributes to the development of methodological resources and tools that support the enhancement of teaching quality. He is also actively engaged in the pedagogically meaningful use of artificial intelligence in education and in exploring the ethical dimensions of AI in teaching and learning.

Profile

Higher Education Teaching Quality Specialist and Teacher Educator. Inka combines expertise in educational quality enhancement with extensive experience in teacher education. She developed her pedagogical competences not only through her studies in education at the Faculty of Arts and her work at the Centre for the Development of Pedagogical Competences, which she helped establish, but also through her long-term involvement in the non-profit organisation Hnutí Brontosaurus, where she led children’s and youth groups and supported the education and development of local volunteers and organisers. Her research has focused on teaching quality, and the design of high-quality teaching remains one of her favourite topics for both professional training and further exploration. In recent years, she has specialised in meaningful student engagement in learning, curriculum design, the collection and use of student and peer feedback on teaching, and the evaluation of degree programmes as a whole. She believes that all teachers at Masaryk University can achieve high-quality teaching and that the care and attention they devote to their courses contribute not only to student success but also to the wellbeing of both students and teachers.

Profile

Zuzka is dedicated to the enhancement of teaching quality and also teaches in higher education. She holds degrees in Adult Education and Social Pedagogy from the Faculty of Arts, Masaryk University. She developed her expertise and facilitation skills through her doctoral studies, her own teaching practice, and, most notably, her work at the Centre for the Development of Pedagogical Competences and the non-profit organisation Age Management, where she focuses on employee work ability as both a practitioner and trainer. She has participated in a number of research and applied projects aimed at advancing adult education and brings these experiences into her everyday practice. She was also involved in the development of the national Framework of Pedagogical Competences for Higher Education Teachers, helping to define pedagogical competences at the national level. Her professional interests include curriculum design and the holistic development of courses, with a particular emphasis on supporting the wellbeing of both teachers and students. She is a certified trainer in the Finnish educational programme Professional Seniority and a certified coach. For her, teaching quality is fundamentally about professionally fulfilled teachers and students who are able to thrive and succeed in their educational environment.

Projects in the field of academic quality management and evaluation:

Profile

Project Manager at the Quality Office of Masaryk University. Kateřina has a professional background in education and also holds a degree in public administration and regional development, enabling her to work effectively at the intersection of educational initiatives and project management. She is responsible for the implementation and administration of projects, oversight of related funding, and communication with partner universities. In addition, she provides administrative support to the Quality Office and contributes to the planning and organisation of professional events, including the annual conference in Telč. In her work, she values clearly defined goals, a systematic approach, and the opportunity to independently identify effective solutions. She believes that quality is built through attention to detail and careful day-to-day work that enables others to focus on what matters most.

Profile

Lenka works at the Quality Office of Masaryk University, where she is responsible for the administration and development of the Office’s websites, the preparation and editing of texts, communication activities, and support for the Office’s initiatives. She contributes to content creation, event organisation, and the communication of topics related to the quality assurance of education. In her work, she combines meticulous attention to detail with a strong commitment to clear and accessible communication. She graduated from the Faculty of Sports Studies at Masaryk University and, alongside her work at the University, has extensive experience as an instructor. She leads health-oriented exercise and dance classes for adults and older learners, applying an individualised approach and drawing on years of experience working with diverse groups of participants. These experiences have strengthened her ability to listen to the needs of others, identify practical solutions, and foster environments built on collaboration and mutual respect. She believes that open communication, a willingness to learn, and a supportive approach are essential foundations for both high-quality education and positive professional relationships.

Head of the Department:

Profile

Katka is the Director of the Quality Office at the Masaryk University Rector’s Office, which is responsible for the University’s internal quality assurance and evaluation system for education. She entered the field of quality management in 2017 at the Faculty of Economics and Administration, Masaryk University, where she served as a Quality Coordinator and Head of the Department for Research, Development and Doctoral Studies. Prior to joining higher education administration, she worked outside academia, primarily as a translator and interpreter. This experience fostered her systematic approach, strong communication skills, attention to language, and ability to make decisions in complex situations. She holds degrees in German Studies and History, which enable her to approach challenges from a broader perspective and to work effectively with evidence-based information, both of which are essential in the field of quality assurance. She is a co-founder of the national platform kvalitanavs.cz, which brings together quality managers from higher education institutions across the Czech Republic. She also serves as an evaluator for the National Accreditation Bureau for Higher Education and is actively involved in projects focused on strategic quality management, the development of pedagogical competences, and the sharing of good practice. She believes that quality is not primarily about control, but rather about fostering a culture of collaboration, openness, and continuous improvement, creating better conditions for both students and teachers.

Where to find us:

Žerotínovo nám. 617/9,
601 77 Brno,
5th floor

e-mail: kvalita@rect.muni.cz

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